FAQ

FREQUENTLY ASKED QUESTIONS

What will show on my banking statement?
Do you ship to my country?
Has my order been shipped yet? ?
What are my payment options?
How long should my order take to arrive?
Do you offer Express Shipping?
How much can i order from you?
Do you accept Paypal?
Do you supply free samples?
I ordered the wrong item can i return or replace it?
Is your company legit?
How will my order be packaged?
How can u guarantee my order will arrive at my address?
Do you offer a reship to my country ?
Can you call the mail service and see why my order has been delayed?
Do I get a tracking number with my order?
Do you have a product that’s not listed on your website?
My order has not arrived after 21 business days,
can i have a refund instead of a reship?
Can you guarantee my order will be here before a certain date?
What carrier service do you use?
I have seen prices cheaper than yours on another website, will you price match?
I am a regular customer can I have a discount?
Why is my payment been failed/cancelled?